Terms of service

Last updated 10 November 2026

These terms cover use of DueDraft, a web tool that turns invoice rows into chase-email drafts. You send any email yourself. DueDraft does not email your clients, does not collect debts, and is not a law firm. By creating an account you agree to these terms. If you do not agree, do not use the service.

Questions go to support@duedraft.com. The privacy policy explains what data is stored.

The service

DueDraft lets you import invoice details from a CSV file, sort unpaid invoices by how overdue they are, and copy draft emails in English or Chinese. Stages are friendly, firm, and final, based on days overdue. The drafts are templates with your client name, invoice number, amount, due date, and delay filled in. They are a starting point for your own message. They are not legal advice, a lawyer’s letter, or a notice from a collections agency.

You decide whether to send a draft, who receives it, and whether the wording is appropriate. You are responsible for the emails you send and for complying with the laws that apply to chasing your own invoices, including consumer-protection and debt-collection rules where they apply to you.

Accounts

You need an email and password to use the desk. Keep the password to yourself. You are responsible for activity under your account. This version does not send password-reset email. If you lose the password, email support@duedraft.com from the account address and we will help where we can verify it is you.

You must be at least 16, and you must have the right to upload the invoice data you import. Do not create an account for someone else without their permission.

Your content

You keep ownership of the invoice data and of the emails you send. You give DueDraft a limited permission to store that data and to display drafts back to you, only so the service can run. That permission ends when the data is deleted, except for short-lived backups described in the privacy policy.

Do not upload content you have no right to store, and do not use the drafts to harass, threaten, or mislead anyone. Do not attempt to break, probe, or overload the service, or to access another person’s account.

Free plan and Pro

The free plan stores up to 3 open (unpaid) invoices. Paid invoices do not count toward that limit. Imports that would add another open invoice are blocked until you mark one paid or move to Pro. Marking an invoice paid inside DueDraft does not tell your client anything and does not move money. It only changes the status on your desk.

Pro is listed at US $9 per month and removes the open-invoice limit. The drafts and the rule that you send your own email stay the same. Pro checkout is not connected in this version. When it is, the purchase button will go to a checkout page. No charge is made from a button that only explains that checkout is coming.

Fees, taxes, and the merchant of record

While checkout is not connected, the service is free within the 3-invoice limit. When paid subscriptions are offered, the merchant of record (expected to be Creem) will sell the subscription to you, calculate applicable taxes, and appear on the payment receipt. DueDraft does not store your card number. The price shown before you pay will be the price you confirm at checkout. If a price on the marketing page and the checkout page ever differ, the checkout page controls that purchase.

Refunds

There is nothing to refund while Pro cannot be purchased. When paid plans are offered, refund requests go to support@duedraft.com and, where the merchant of record handles the charge, through that merchant’s refund process. DueDraft will honor a refund request made within 14 days of the first charge in a subscription if Pro was unusable because of a fault on our side. Mandatory consumer rights in your country apply regardless of this paragraph, and they win if they give you more.

Cancelling a future subscription, once billing exists, stops the next renewal. It does not by itself delete the account. Deleting the account is separate and is available in the desk.

Availability

The service is provided as available. It may be interrupted for maintenance, hosting faults, or changes to features. Draft wording may change between versions. Keep your own copy of anything you need to retain. DueDraft is not a system of record for your accounting.

Disclaimer

The drafts, stage rules, and overdue counts are provided without a warranty that they are fit for a particular legal, tax, or accounting purpose. Overdue days are counted from the UTC date, which can differ from your local calendar around midnight. Check the draft before you send it. To the extent the law allows, the service is provided “as is.”

Limitation of liability

DueDraft is not liable for lost profit, lost clients, or the consequences of an email you choose to send. If a liability cannot legally be excluded, it is limited to the amount you paid DueDraft for the service in the three months before the claim, or fifty US dollars if you paid nothing, whichever is greater. Nothing in these terms limits liability for fraud, or for death or personal injury caused by negligence, or any other liability that the law does not allow to be limited.

Ending use

You may stop using DueDraft and delete your account at any time. The operator may suspend or close an account that breaks these terms, or that creates a security risk, and will email the account address when it is reasonable to do so. Sections that should survive, including ownership, disclaimers, and liability limits, survive closure.

Law

These terms are governed by the laws that apply where the operator of DueDraft is established, without depriving you of mandatory consumer protections in your country of residence. The operator’s legal name and registered address will be added to this page when they exist. Until then, the service is identified as DueDraft and contacted at support@duedraft.com.

Changes

These terms can be updated by posting a new version on this page with a new date. If a change is material and you have an account, the operator will also send a note to your account email when a working email channel exists. If you keep using the service after the update applies, the new terms apply to that use.

Contact

Email support@duedraft.com.